The people behind Reliance

Know who is on the other end of the conversation.

Meet the real people who help Reliance Insurance customers begin clearer conversations about protecting what matters. Every profile is numbered so you can quickly find the person who sent you this page.

Reliance Insurance team and golden retriever outside a hometown Texas agency office
Together at Reliance

A team you can put a face to.

Meet your team

Seven people. One clear place to begin.

Use the number, name, or direct link to find the person you are speaking with. Tap any phone number or email address to continue the conversation.

Katelin Wooden, Director of Operations at Reliance Insurance01
Team member 01

Katelin Wooden

Director of Operations

Katelin serves as Director of Operations for Reliance Insurance. For general agency questions or help connecting with the right team member, reach her through the agency’s main line or by email.

Agency operations and client support
Jessica Cheek, Senior Client Service Manager at Reliance Insurance02
Team member 02

Jessica Cheek

Senior Client Service Manager

Jessica brings more than nine years of insurance experience, including seven years with a national carrier, with a strong background in customer service and sales. She enjoys building relationships, understanding each customer’s needs, and helping them explore coverage at a price that fits their situation.

Texas license: 2437167 NPN: 18607486

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Silvina Garza, Senior Insurance Advisor at Reliance Insurance03
Team member 03

Silvina Garza

Senior Insurance Advisor

A Texas native, Silvina has worked in insurance for more than five years because she enjoys working with people and helping protect families. Outside of work, she loves traveling and music with her eight-year-old son, as well as time with their dog, cat, and backyard chickens.

Texas licenses: 3103815 · 2676901 NPN: 19933989

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Rico, Reliance Insurance golden retriever office mascot resting tiredly in the office
Office mascot

Rico

Chief of No-Stress Operations

Rico oversees greeting protocols, team morale, and all matters involving dropped snacks. He is unlicensed, unavailable for policy advice, and exceptionally qualified to remind everyone to take a breath.

Mascot profile. Rico does not sell, solicit, advise on, or bind insurance coverage.

Ready when you are

Continue with the person who sent you this page.

You may call or email them directly, or use the agency line if you are not sure where to begin.