Meet the real people who help Reliance Insurance customers begin clearer conversations about protecting what matters. Every profile is numbered so you can quickly find the person who sent you this page.
A studio-created team portrait assembled from approved staff photography, featuring the people listed below and our office mascot, Scout.
Use the number, name, or direct link to find the person you are speaking with. Tap any phone number or email address to continue the conversation.
01Director of Operations
Katelin serves as Director of Operations for Reliance Insurance. For general agency questions or help connecting with the right team member, reach her through the agency’s main line or by email.
02Senior Client Service Manager
Jessica brings more than nine years of insurance experience, including seven years with a national carrier, with a strong background in customer service and sales. She enjoys building relationships, understanding each customer’s needs, and helping them explore coverage at a price that fits their situation.
Texas license: 2437167 NPN: 18607486
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03Senior Insurance Advisor
A Texas native, Silvina has worked in insurance for more than five years because she enjoys working with people and helping protect families. Outside of work, she loves traveling and music with her eight-year-old son, as well as time with their dog, cat, and backyard chickens.
Texas licenses: 3103815 · 2676901 NPN: 19933989
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04Senior Insurance Advisor
Ryan is a licensed Texas insurance agent and a sixth-generation Texan, born and raised. With two years of insurance experience, he makes protecting each customer’s family with the same care he would give his own a top priority.
Texas license: 3339291 NPN: 21600908
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05Senior Insurance Advisor
Rachel is a Texas native who has spent more than six years helping families protect what they have worked hard for. She is passionate about helping people feel confident about their future—and believes conversations about protecting your assets do not have to be boring.
Texas license: 2574761 NPN: 19660350
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06Senior Insurance Advisor
Fully licensed and fueled by coffee, Lia has spent seven years turning complicated insurance conversations into peace of mind. When she is not helping customers protect their assets, she is keeping up with her two children and their sports.
Texas license: 3532318 NPN: 19167735
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07Senior Insurance Advisor
Sara knows insurance may not be exciting, but saving money can be. She is ready to help with the confusing parts so customers can focus on the confidence that comes from understanding their coverage.
Texas license: 2811156 NPN: 20265276
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Chief of No-Stress Operations
Scout oversees greeting protocols, team morale, and all matters involving dropped snacks. He is unlicensed, unavailable for policy advice, and exceptionally qualified to remind everyone to take a breath.
Mascot profile. Scout does not sell, solicit, advise on, or bind insurance coverage.
You may call or email them directly, or use the agency line if you are not sure where to begin.
